How long SALT Plus charges?

To 50%: 20 minutes

To 8O%: 40 minutes

To 100%: 55 minutes.

​

What liquid is used in SALT PLUS cartridges?

SALT PLUS cartridge can be refilled with the liquid intended for them - SALT Brew Co.

 

What cartridges does the SALT PLUS work with?

Compatible with SALT PLUS PODs series cartridges.

 

What is included in the SALT PLUS starter kit?

SALT PLUS device itself, empty SALT PLUS 2 ml refillable cartridge. USB-Type C charging cable.

* Cartridge is not included with the SALT PLUS device

 

The SALT PLUS device is new, the indicator light was flashing red, after charging the indicator light is blue. I insert the cartridge but the device does not work?

All SALT PLUS devices have a Child Lock function. This function is activated from the factory. When you have finished charging and started using your SALT PLUS device, you need to deactivate this function. Lift the POD in the device three times within 2 seconds without removing it to activate the device and deactivate the Child Lock function.

 

After replacing the SALT PLUS cartridge, the indicator light flashes white but no vapor?

If the SALT PLUS device's LED is blinking white, it means that the device is working properly but there is poor contact with the SALT PLUS POD. Try pulling out the cartridge and reinserting it.

 

The SALT PLUS is discharged and after charging the LEDs do not light up in any color?

When the SALT PLUS is fully discharged, the Child Lock function is activated.

Charge the device to 100%. Disconnect it from charging, and Lift the POD in the device three times within 2 seconds without removing it to activate the device and deactivate the Child Lock function.

​​

The light on the SALT PLUS device glows blue when I charge it and flashes red when I try to take a breath.

A blue light indicates that the SALT Plus has finished charging. If your SALT Plus LED is red, it indicates a low battery level of up to 10%

Otherwise, you should contact any of the Salt Point stores and they will be able to help you with your problem. The map of stores can be found in the section Store Locator

 

SALT PLUS device, not charging, the indicator light is red, turns blue after 3 seconds, but the device is discharged.

 

Try taking out the SALT PLUS cartridge and reinserting it into the device and then charge it again.

Otherwise, you should contact any of the Salt Point stores and they will be able to help you with your problem. The map of stores can be found in the section Store Locator

 

What should I do if my SALT Plus is not working, the light is on but there is no vapor?

If the indicator light is flashing white but nothing is happening, you will need to remove the SALT PLUS cartridge and reinsert it.

If the light is blinking red, you will need to plug the device into the charger and wait for it to fully charge.

A blue light on the SALT PLUS device indicates that the device is fully charged.

Otherwise, you should contact any of the Salt Point stores and they will be able to help you with your problem. The map of stores can be found in the section Store Locator

​

SALT PLUS device does not work. What should I do if I still have the packaging and no receipt?

Be sure to keep the receipt after purchase. All SALT Plus devices have a 30-day warranty and exchange rights

You can exchange them at our Salt Point stores. Store Map Store Locator

 

How many times empty pod SALT Plus can be filled, before its coil is out of use?

It all depends on the intensity of vaping. The indicator that the coil becomes unusable will be a decrease in the saturation of the flavor of the refilled liquid during vaporization.

 

I bought a SALT +. I use it with the SALT cartridges. A few days ago I noticed that the liquid from the SALT cartridge was spilling into the appliance. If this happens, can I exchange the SALT Plus unit for a new one? I kept the receipt of purchase.

All SALT Plus units have a 30-day warranty and are eligible for exchange.

You can exchange them at our Salt Point stores. Bring your SALT Plus device and your receipt of purchase.

Store map Store Locator

 

SALT PLUS device light up/blink white when attempting to retract?

If the SALT PLUS device's LED is blinking white, it means that the device is working properly but there is poor contact with the SALT PLUS POD. Try pulling out the cartridge and reinserting it.

 

 

Can't find the answer to your question?

Contact our specialists in SALT Point stores

Store Map

Customer Support Number +371 26424243